Refund Policy and Terms of Sale

ALL ORDERS $100.00 OR OVER WILL BE SHIPPED FREE IN THE UNITED STATES.

WE SHIP UPS, FED EX OR POSTAL SERVICE.
WE MUST HAVE A PHYSICAL ADDRESS TO SHIP UPS, OR FED EX.

ORDERS UNDER A $100.00 WILL HAVE SHIPPING CHARGES ADDED TO INVOICE AND CHARGED TO CREDIT CARD.

WE ACCEPT VISA OR MASTERCARD OR DEBIT ONLY. YOU CARD WILL BE CHARGED AT THE TIME OF SHIPMENT.

SALES TAX WILL BE ADDED TO INVOICE.
PLEASE INCLUDE PHONE NUMBER WITH ORDER SO THAT WE CAN CONTACT YOU IF WE HAVE A QUESTION ABOUT YOUR ORDER.

RETURNS MUST BE APPROVED BY US AND HAVE A RA#. PLEASE CALL OR EMAIL AND WE WILL GIVE YOU A RA#.

YOU MUST PAY SHIPPING CHARGES ON RETURNS. IF WE MADE A MISTAKE IN YOUR ORDER YOUR SHIPPING CHARGES WILL BE REIMBURSED. WE DO NOT REIMBURSE FOR INSURANCE CHARGES, OR SPECIAL SHIPPING CHARGES. WE MUST HAVE THE PACKING LIST OR THE INVOICE FOR THE ITEM YOU ARE RETURNING. WE WILL NOT REFUNDED SHIPPING CHARGES FOR ITEMS RETURN FOR CREDIT OR EXCHANGE.

PHONE NUMBER 877-487-1639
EMAIL truetimbercamokidsretail@yahoo.com 

TrueTimberKids.com
truetimbercamokidsretail@yahoo.com